Windows remote assistance

  • Last Post 12 September 2019
adriaoramos posted this 12 September 2019

Good morning.
I need to configure Windows remote assistance to access all client computers without user request.
I have created a GPO to configure msra /offerra, but didn’t enable it because I don’t know if it’s necessary a license to do that.
Can anyone help me?
Is the tool free to use if all our computers and servers are fully licensed?  Is there a link about that to help?
Thank you

PhilipElder posted this 12 September 2019

We’ve never seen anything as far as extra licensing goes and we’ve been deploying the Group Policy settings for so long I’m not sure

when it started.


As long as the GPOs are set up correctly you’re golden.


Philip Elder MCTS

Microsoft High Availability MVP



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